Assessment telecommunication services software hardware

Our recommendations are targeted at increasing your operating efficiencies and maximizing ROI. A tested methodology! PowerHouse has developed and maintains a fine-tuned set of customizable data gathering tools.

We convene interviews with key stakeholders and team members in your organization to gather existing and future telecommunications requirements. We explore the gaps. Once data gathering is completed, we perform a gap analysis to map the current state to the strategic goals of your organization.

We detail the systems and network inventory information compiled; summarize the interview process and results; and provide our findings, design alternatives, and recommendations for optimal systems and network design. We offer design alternatives. Using our industry knowledge, we then identify appropriate design alternatives for your new telecommunications environment and the strengths and weaknesses of each. These include critical factors like these:.

PLANNERS , who have to distinguish between planned installation, planned preventative maintenance measures and urgent malfunctions and who have to plan a high volume of work orders per day and assign them to technicians with different skills.

Their work also requires access to essential data, spare parts, and materials at all times. With an overview of all data and planning information, eFLEXS provides an improved first-time fix rate and optimal preparation for field service deployments , resulting in superior service and efficient customer care. Manual scheduling support for the service dispatcher and, as an extension, automatic optimization with a Smart Optimizer ensure better capacity utilization of the technicians in the service and precise assignment of the right activities at the right time.

The daily updated service business is easier to plan and workloads for technicians and dispatchers are reduced. Coordinating complex services with various internal and external partners, linking data with asset structure and inventory, managing service and material inventories, up to invoice support leads to significant cost reductions and enables the reduction of processing times. Cyclical service or preventative maintenance contracts can be customized to meet your needs to provide the highest quality service to your customers and ensure long-term profitability for your business.

With the best possible on-site support, route planning and geo-tracking, as well as the ability to create a mobile visit report, telecommunications, and IT field technicians can work faster and more transparently than ever before. These and other features of our FSM Mobile App support technicians in the service, maintenance, and repair of IT and telecommunications systems:. Start delivering lean and efficient service processes for increased productivity with a flexible and scalable solution.

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