Free web based survey software

This ongoing popularity is, of course, also attributed to the fact that online survey software is a simple and easy way to get in touch with a targeted audience and gather user feedback. So what can we learn from online survey software and questionnaire tools? There are several reasons businesses send out online surveys, including:. Note: In addition to the possibilities mentioned above, you can obviously conduct a survey amongst your website visitors and gather feedback about how your digital channels are performing i.

However, these types of solutions go much further than surveying and are capable of gathering more in-depth and in-the-moment insights into processes like the online journey. They also leverage intuitive and customisable dashboards that enable users to easily digest and act upon incoming feedback data.

Picking a suitable online survey software or questionnaire tool for your business can be quite tricky — especially considering many of these tools seem to provide many of the same features. There are also some distinctions between the features you receive with the paid version versus the free version.

In this blog, we will compare some of the most popular and well-known online survey software and questionnaire tools to make your decision making process just a little bit easier. Learn how to ask the right questions in an online feedback form and unlocking more meaningful insights. Source: Typeform Typeform is an online survey software with a very user-friendly interface that allows users to put surveys together themselves.

As a respondent, the process of filling in a survey goes quite smoothly. The free version of Typeform includes free features such as unlimited questions and answers, data export options, custom-designed themes as well as readily-made templates and basic reporting features.

Website: www. Create playful surveys that can be automated and sent out at key touchpoints. Validate key decisions using easy-to-share visual reports that connect with your existing workflows. With HubSpot, you can create and deliver surveys via email and on your website. The tool will also help you choose the right format for your survey and track your surveys so you can improve your customer experience over time.

Use a Net Promoter Score NPS survey to measure customer loyalty over time, send Customer Effort Score CES surveys to understand how easy it is for customers to get the support they need, or distribute customer satisfaction CSAT surveys to understand how satisfied customers are after different points in the customer journey. Moreover, keep track of all your customer feedback in a single dashboard so your whole team can monitor changes in customer satisfaction over time.

Source: SurveyMonkey One of the more well-known online survey software and questionnaire tools, SurveyMonkey is used by millions of business all over the world. It provides its users with 15 different types of survey questions including multiple choice, open comments and Likert scales. This tool is perfect for one-off surveys, however this makes it less suitable in terms of measuring overall satisfaction or re-surveying customers again after a certain period of time.

Source: Crowdsignal Crowdsignal previously PollDaddy is an online survey software that allows users to conduct surveys in two different ways: by embedding surveys on their website or inviting respondents via email. Once the data is collected, you can create filters to analyse the data and share it in reports. The results of these surveys can all be viewed in real-time. Source: Qualtrics Qualtrics is an online survey software and questionnaire tool that somewhat pushes the boundaries of traditional surveys.

Source: Alchemer Alchemer formerly SurveyGizmo is similar to SurveyMonkey in terms of inviting respondents and customisation possibilities.

What sets this online survey software apart, however, is that it is more attractive in terms of the look and feel of the survey than SurveyMonkey. Additionally, users can configure their own surveys quickly and easily. It is also flexible in that it adapts to almost every platform that is used to distribute surveys.

You can also integrate this tool with SalesForce, meaning the results of the surveys are also visible in your SalesForce dashboard. Source: QuestionPro QuestionPro is a web-based survey application intended for small and medium-sized companies. This survey software enables companies to easily create online polls and surveys.

They offer multiple survey templates and over 30 different question types. In terms of deployment, surveys can be sent out to respondents via email or to target visitors via integrated popups. The software offers analytics and reporting tools so users can view responses in real time, analyze data, and export it for detailed analysis.

SurveyLegend allows users to create mobile-friendly surveys with a drag-and-drop editor that can be used to add, edit, and remove survey content. It provides real-time analysis of responses that can be presented in various formats, including bar diagrams, pie charts, and donuts.

SurveyLegend users can share surveys on social media platforms including Facebook, Twitter, and LinkedIn. You can also upload custom images and backgrounds for your surveys. SurveyMonkey Enterprise is a customer satisfaction tool that allows businesses to capture survey feedback and gain meaningful insights.

Business leaders can collaborate with team members on various survey-related activities. You can use the software to create multiple dashboards for a single survey that can be shared with others using a link. Survio enables users to distribute surveys and capture results in various formats. Users can create customer satisfaction surveys, analyze market trends, assess employee performance, and collect employee feedback.

The software solution is localized into 17 languages. It also allows users to collect data in offline mode. Typeform is geared toward users looking to create short, quick surveys.

This tool offers a dashboard to track performance metrics and completion rates. Users can customize their entire survey design, including the icons and buttons used to give rankings and feedback.

As a Typeform user, you can share survey findings with team members and even bring them together to collaborate on a specific project. Zoho Survey is an online survey builder with over templates and a question library. The tool offers features such as skip logic and piping to provide an engaging experience and maximize conversions. The software features spam protection that restricts respondents to one submission and can detect multiple entries to avoid skewed data. Users can also generate unique URLs to further avoid data duplication.

The tool facilitates data analysis via Google Sheets. Zoho Survey offers phone, email, and chat support, as well as a mobile app for Android and iOS devices. In addition to price, there are several other considerations software buyers should evaluate before choosing a survey solution. A poll is used to answer a single question, while a survey covers a wide range of topics and question formats. Your survey solution should come with adequate educational and emergency support. Be sure to research or ask software providers whether their package includes priority phone and email support, and if not, what type of support is included.

Many survey tools allow you to preview your content on small screens to ensure a positive experience for respondents. To find your ideal software match, you need information you can trust so you can save time, stay on budget, and focus more energy on growing your business. Note: The content in this piece that provides opinions and points of view expressed by users does not represent the views of Capterra.

Writer Capterra with a focus on small business market trends, software requirements, and all things tech. Member of the Institute of Company Secretaries of India. Has a keen interest in music and reading books. When I am not working, you can find me talking to my friends with a mug of coffee in hand. Comment by Rose Martine on Oct. Comment by Amy L. Comment by Tirena Dingeldein on Jul.

Comment by Anna Ramongale on Jul. Comment by Diana Carrascal on Jun. It provides you with a high quality servicy, you can export your results in excel format. Besides, the staff replies to all the answers almost inmediately. Comment by Diana on Jun. It provides you with a high quality service. There are many options to personalize your surveys, you can share them in different ways and export the data in excel format.

Besides, the staff replies very quick to all your questions. Comment by Aziz Ahmad on Mar. Kobo was developed by researchers at theHarvard Humanitarian Initiative HHI and was funded by big international development organizations e.

Completely free, no subscriptions, no adds and unlimited data entry. Plus so many options to choose from while creating questions and skip patterns. Great for off-line data collection on mobile devices.

The data can be exported once wifi or mobile data is available. Comment by Eve Hunt on Mar. Lucky me I discovered your site by accident stumbleupon.

I have saved it for later! Comment by Lieke Lekkas on Feb. If not, I would use Responder for Mobile also has data export and is responsive for mobile devices. There is some room for improvement there. Plus I had to look well before being able to confirm that the information used would be treated according to EU legal requirements and confidentiality laws. It does so no problem. I would still use this tool even with Ads though. It is a well-known fact that reaching out to your target customers through Internet is far better than traditional form of collecting feedback, since it cuts time, cost and effort.

And, with the help of questionnaire samples and templates, the conduct of market research at larger platform becomes much easier. However, even if you are trying to make proper use of online survey software, you still need to be aware of applying the basics of doing a survey for the Internet audience.

This is proves to be one of the major requirements if you really want to achieve the objectives of your research. First of all, you need to be clear and focused about your target and make sure that each and every step is heading towards your goal.

At the same time, you should also be able to focus on your targeted respondents. And, in order to avoid spamming, organize your target audience as per your requirements and then contact them or send them your survey questionnaire through e-mails.

Using these types of software or tools will actually make it easier for you to distribute your questions to smart phone users, too. Take a look at our survey samples related to customer satisfaction. Take a look at our survey samples related to human resources. Take a look at our survey samples related to marketing research.